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1997-05-28
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Please Read the Following:
We encourage you to send in your registration card, not just for support
and product updates but we are constantly coming out with new cutting edge
titles on which we give our registered customers big discounts. We keep
all of our customer names confidential and we never share our registered
users list with anyone.
To download the latest version of QuickTime, log on to
http://quicktime.apple.com.
For our Windows NT users, we have included 32-bit versions of both the
FantaScenes Player and the QuickTime for Windows Installer. These are
named FANTAS32.EXE and QT32.EXE, respectively.
To get optimal performance from your PC using this product read the
following body of text and the README that comes with this disc.
Windows 3.1 users will likely experience substantial speed increase
in camera switching by upgrading to Windows95 or later.
----------------------------------------------------------------------------
MOST ASKED TECHNICAL PROBLEMS:
Sound Fix for SoundBlaster 16 bit audio cards
Contact Creative Labs and ask for the SB16UP.EXE updated driver.
You can down load the file by calling the Creative Labs BBS at
(405) 742 - 6660
ATI Video Cards
You will get a General Protection Fault (GPF) error. To fix this, please
contact ATI tech support at (905) 882 - 2600 and ask for the proper settings
for your video card model to enable play back of the QuickTime for Windows
movie file format.
IBM Aptiva and PS1
1. Control - F1 during boot up - This will launch configuation utility.
2. Go to third page.
3. Disable APM Bios.
Note: The APM Bios will conflict with this Digital Playground product
if left enabled.
TRIDENT Video Cards
The latest driver versions for the 9400CXi, 9200CXr, 8900C, 8900CL,
8900D, 9000i and 9000C Trident Chipsets all work with this Digital
Playground product.
The latest software versions are:
UL6.1 for 9400CXi
UC5.1 for 9200CXr, 8900C, 8900CL, and 8900D
UD5.5 for 9000I and 9000C
To receive these upgraded drivers, contact Trident at:
TEL: 415 691 9211
FAX: 415 691 9260
BBS: 415 691 1016
Packard Bell Users:
Problem: distorted and broken video display
Solution: Packard Bell technicians strongly recommend at least 1 meg
of video memory in addition to an SVGA moniter for this Digital
Playground product to function properly.
Windows 95 also ships with a patch to improve QuickTime performance.
However, the patch is not automatically installed so you will need to
install it manually.
The necessary files can be found on the Win95 CD-ROM in the directory
\drivers\other\qtwfix.
The improvement seen after installing this patch will depend on your
particular system configuration. In some cases it is quite dramatic; in
others it is not even noticeable.
When I try to play a movie, Windows generates a GPF. What is the problem?
GPF's and crashes when running QuickTime for Windows, are almost always
caused by bugs in your system's video driver. The first thing to do is
contact your video card manufacturer to get thevery latest video drivers.
These change frequently, so you rarely getthe correct version when you buy
a card, even if you bought it yesterday.
I've tried updating my video driver, but I'm stillgetting GPF's. What
other suggestions do you have?
Some other causes have been identified under Windows 95. If the MediaPlayer
is not set up correctly, it can cause problems, including GPF's. To correct
this, do Start/Accessories/Media Player. A message willappear if Media
Player is not set up correctly. Choose yes to fix theproblem. Some people
have reported that having the swap file set too small (under 5 MB) can
cause GPF's. To correct this, expand the swap file, although doing so
under Win95 is a risky operation.
When I try to play a movie, I get an error message complaining about the
version of "qtmovie.vbx" that is on my system. Now what?
This message comes from Visual Basic, which indicates that you are using
a movie player like the GO EDRIVE Movie Viewer. The first thing to check
is that you can play a movie using Apple's Movie Player application, which
comes with QuickTime for Windows. If the movie plays correctly with Movie
Player, then you know QuickTime is working and that the problem lies with
the other application. Next, use the Find command to locate all versions
of qtmovie.vbx on your system. Determine which is the newest, and place
that version into your \windows\system directory. Restart Windows and see
if the problem persists. If it does, then remove any copy of qtmovie.vbx
from \windows\system, and instead place the version that each application
wants in the same directory as the application. This will allow each
application to load its own private copy.
After I installed QuickTime for Windows 2.0, when I go to use previously
installed software I get an "invalid dynalink" error. How do I fix it?
The "dynalink" error is caused by having mixed versions of QuickTime on
your system. The software gets confused, and when trying to transfer
control from one module to another--which end up being different versions--
it gets a "dynalink" error. (The "dynalink" error message is a standard
Windows error message--you just won't find it in any common manuals!)
QuickTime 2.0 is upwardly compatible, but you can't have mixed versions
without getting these errors. If you continue to get "dynalink" errors
after installing the 2.1, you probably deleted some QuickTime files which
your CD-ROM needs when you were trying to fix the problem. Reinstall the
CD-ROM and the "dynalinks" should go away. In the future, when you install
a new CD-ROM which contains QuickTime 2.0 or later, do not let it delete
the older versions of QuickTime found in the other directories, or the
"dynalinks" will return.
I have the latest version of QTW, and I don't have mixed versions. What
other causes of "invalid dynalink" errors are there?
Under Win95, there are conflicts with some versions of the Ziff-Davis
Benchmarks. You will need to remove those benchmark programs, or check
to see if newer versions have been released which correct the problem.
Under Win95, dynalink errors can occur if the Media Player is not set up
correctly. To correct this, do Start/Accessories/Media Player. A message
will appear if Media Player is not set up correctly. Choose yes to fix
the problem. Also under Win95, dynalink errors can be caused by having
an old MCI driver on the system. Yes, the QuickTime installer is supposed
to take care of this, but apparently it doesn't always do it right.
To correct this problem, go to Start/Settings/Control Panel/Multimedia.
Click on the Advanced tab, then on Media Control Devices. Click on the
[MCI] QuickTime for Windows, select properties button. Choose Remove or
"Do not use this media...". Restart Windows and re-install QuickTime.
Prior to installing this disc, you should confirm that your system meets
the following requirements:
1. Minimum Hardware Requirements:
_ A personal computer with an 486 or faster CPU.
_ A CPU speed of 25 MHz or higher.
_ 8 megabytes of conventional and extended memory. (may work on some
systems with only 4MB of RAM)
_ A CD-ROM drive supported by Microsoft Windows (access time less
than 350ms, and sustained transfer rate of at least 150K/second)
_ A hard disk with at least 4 megabytes free for the basic QuickTime
for Windows software.
_ Mouse (or other pointing device) supported by Microsoft Windows.
_ A ".WAV" compatible sound card supported by Microsoft Windows.
_ Additional free disk space if you want to keep movies and pictures
on your hard disk.
----------------------------------------------------------------------------
Troubleshooting
Symptom:
Program locks up during game play.
Possible causes:
Screen saver, disable screen saver and restart.
Alternative Desktop (Norton Desktop, etc.), disable and use
Program Manager.
Background Process, disable all other programs.
If you have an IBM Aptiva or PS!, you may experience this.
To remedy this, refer to the top of this document.
Symptom:
"Parity Error" Message
Possible causes:
Memory problem. Check with your computer owner's manual for
proper machine speed/memory wait-state setting.
Symptom:
"General Protection Fault Error..." message box
Possible causes:
Video or Audio driver conflict. Check with the manufacturer for
the latest driver. ATI video card owners will experience this.
Call ATI at (905) 882 - 2600 and ask for the proper settings
for your card model.
Symptom:
Scrambled Video Display
Possible causes:
Confilict with you Video Display Card. Edit the file QTW.INI
in your WINDOWS directory on your hard drive, change the line:
[Video]
Optimize=Hardware
to
[Video]
Optimize=driver
Note: if you are a Packard Bell user, refer to the
'Most Asked Technical Questions' portion of this document.
----------------------------------------------------------------------------
We also recommend some type of CD-ROM caching program such as SMARTDRIVE
from DOS 6.2 for better performance during playback. (SMARTDRIVE form
DOS 6 and earlier does not support CD-ROM caching).
To view the movie you should have a 386 or better CPU with 8-bit
(256 color) or better graphics, a sound card, Microsoft Windows 3.1
and DOS 5.0, and a mouse. Your PC should have at least 4MB of RAM,
and a CD-ROM drive.
Systems with only 4MB RAM probably require a permanent swap file of
at least 9996K to obtain satisfactory response time. This can be
accomplished with Control Panel|386|Virtual Memory. The virtual memory
manager may claim that Windows will not use any swap file space beyond
what is recommended. This is not always true. As a general rule,
you can experiment with swap files from twice to three times the amount
of real RAM. If you start to experience obviously extended periods of
hard disk access bogging down the system ("thrashing"), the swap file
should be made smaller. 32-bit disk access speeds things up a little.
For viewing digital video a 16-bit (32,000) color video adapter is
recommended. An 8-bit display also looks good. These QuickTime for
Windows movies have been optimized for 8- and 16-bit video. An accelerated
graphics card will significantly boost video performance. QuickTime movies
are optimized for 16-bit color so a High Color, 32K, 65K, or 16 million
color graphics card is highly recommended.
A "Dynamic Data Link" error is caused by older version of QuickTime
conflicting with the new version. To remedy this problem delete all
QuickTime files from your hard drive and reinstall the software.
If you encounter the error "NOT A VALID MOVIE" or you don't see movie
playback just a blank screen (caused by weird configurations) try the
following.
-Using the file manager run PLAYER.EXE in the Windows directory
folder on your main drive.
-With PLAYER.EXE open in the background switch back to your
desk-top and try running the program again.
Some high-resolution video cards require updated driver software for
operation of QuickTime for Windows. If you experience color display
problems or General Protection Fault errors, Please contact your video
board manufacturer to see if newer driver software is available.
If the video display is slow, you may not have enough memory. You can
also try adjusting the colors to 64K colors rather than truecolor (16.7
million). This results in faster video display and doesn't affect picture
quality.
MODIFYING QTW.INI FOR COMPATIBILITY
NOTE: Modification of the QTW.INI file should be done at your own risk.
Typically one does not need to make any modifications to this file.
For some compatibility issues, modifying the file will make video or
audio cards work properly, but with reduced performance. Be sure to
make a backup of the QTW.INI file before modifying it.
The most common modification to the QTW.INI is to change the [Video]
setting to Optimize = Driver. This may resolve severe compatibility
problems with a specific video card but will also reduce the performance
of Movie playback.
Once, again modify at your own risk.
[Video] (in order of priority)
Optimize = Hardware (best video performance)
Driver (default more compatible)
BMP
RAW
DIB
VIDEO PROBLEMS:
Some high-resolution video cards require updated driver software for
operation of QuickTime for Windows. If you experience color display
problems, Please contact your video board manufacturer to see if newer
driver software is available.
If the video display is slow, you may not have enough memory. You can
also try adjusting the colors to 64K or 32K colors rather than truecolor
(16.7 million). This results in faster video display and doesn't affect
picture quality.
TIPS
Be sure Windows is using a display driver that will provide 256 colors
(or higher). This product is not designed for 16-color displays (e.g.,
the standard Windows VGA driver). If your colors look like kindergarten,
run Windows Setup to install the display driver provided by your video
card manufacturer that supports 256 colors.
Certain high-resolution video cards may require updated driver software
for correct operation of QuickTime for Windows. Please contact your
video board manufacturer to see if newer driver software is available.
Operation will be a little faster, the video window will be physically
largest, and best results are expected, if you use 640x480 resolution
rather than anything higher. If you operate Digital Playground's
program in 1024x768 resolution, you may find that the "small fonts"
driver works better than the "large fonts" driver (or, less frequently,
vice versa, depending who wrote the drivers).
If you have problems reading any of your CD-ROMs check the CD-ROM for
any scratches or finger prints. Use a soft cloth to wipe from the center
to the edge. CD-ROMs are more vulnerable to damage than audio CDs, so
always place them in the jewel box or CD caddies whenever possible.
Video play is improved by caching from the CD-ROM drive. The DOS 6.2
version of Smart Drive includes a CD cache which works well. To use it,
start smartdrv.exe from your autoexec.bat and include the following line
in your config.sys file:
device=c:\dos\smartdrv.exe /double_buffer
Consult your DOS manual for more information.
The program uses a lot of Windows memory and resources. As it is with
almost any Windows application, not all of these are completely restorable
to the system during and following execution. Performance is best when
this ZIG product is the first and only program running after starting
Windows.
Color conflicts can be caused by your wallpaper. If the program loads
up in the wrong colors, simply quit, set the wallpaper to [none] in
Windows|Control-Panel|Desktop and run again.
HARDWARE NOTES
ATI's "Crystal Fonts" mode is not supported. Change the Video driver
to a lower resolution.
Should you have a problem with a Sony CD-ROM drive (such as the CDU-31A
which ships with many Gateway multimedia systems) which uses the SLCD.SYS
driver, you should get an update from them if you have any version prior
to 1.71A. Our photo discs (non-video products) work fine with the old
drivers.
If memory managers such as QEMM or 386 MAX are used and the program does
not work, sometimes the creation of a system boot disk which loads only
the necessary devices, all loaded low, will fix the problem.
If you have a Packard Bell System with a Headland Technology Video Card,
your system's video may look displaced or elongated. This is because the
Headland Technology drivers are incompatible with QuickTime. One of two
things can be done:
1) Call Microsoft and get the Microsoft 640X480 256 color driver and hope
you have the 1MB video card on your system. If you have the 512k card
then this option will not help you.
2) Get a new video card. The Headland Technology card, while compatible
with some video, is not compatible with all. Cards proven compatible
such as the Trident, Diamond or Cirrus video cards are rather
affordable, and provide compatible drivers on included diskettes.
Video Cards
The video program requires video software drivers and hardware that fully
support Windows 3.1 standards. The lists below show video systems that
have been tested and found to be compatible with this program. Installing
the latest available video ROM and software is generally recommended.
Contact the video card manufacturer for information.
Video card Bus DRIVER Notes
Type Date Rev
ATI Graphics Wonder VLB 3/19/93 2.3
ATI Graphics Xpression VLB 6/13/94 1.1 Note 1
Compaq QVision 1024/I ISA 1/18/94 7.40
Diamond Viper PCI 9/27/93 3.01 Recommended
Diamond Viper VLB 9/17/93 2.01
Genoa Windows VGA 24 VLB 8/8/93 1.7
Headland Video 7 RAM II VGA ISA 5/15/92 3.10
Hercules Graphite Pro VLB 12/29/93 2.21 Note 2
IBM XGA-2 MCA 11/12/93 2.11 Note 3
Number Nine 9GXE64 PCI 6/22/94 1.19.04 Recommended
Orchid Fahrenheit 1280 ISA 8/10/92 3.0
RasterOps PaintBoard PC ISA 3/25/93 3.10 Note 2
Spider Black Widow VLB 1/20/94 Recommended
Trident 8900C ISA 9/23/92 3.10
Trident 9000C ISA 7/8/93 VC4.5(WC1.6) Note 2
Note 1: Set DeviceBitmaps=OFF in the Windows SYSTEM.INI file [MACH]
section after card software installation if using this
driver version.
Note 2: Use in 256 color mode only.
Note 3: This card does not draw extremely wide arcs properly.
Video card Bus DRIVER Notes
Type Date Rev
Actix ProStar VL VLB 8/18/93 1.42 Note 1
ATI Graphics Ultra ISA 3/19/93 2.3
ATI Graphics Ultra Plus ISA 4/25/94 2.3
ATI Graphics Ultra Pro VLB 4/25/94 2.3
ATI Graphics Ultra Pro ISA 4/25/94 2.3
Blackship Color DesignerA3 VLB 7/8/93 1.32
Diamond Speed Star Pro ISA 2/17/94 1.08
Diamond Speed Star VGA ISA 4/14/92
Diamond Stealth 24 VLB 6/3/94 3.00
Diamond Stealth Pro VLB 10/6/93
ELSA Winner2000 Pro PCI 6/23/94 1.22
Hercules Dynamite Pro ISA 12/1/93 2.10 Note 2
Hercules Dynamite Pro VLB 12/1/93 3.00
Hercules Graphite Power ISA 4/6/94 2.10
IBM XGA Display MCA 11/12/93 2.11 Note 3
Matrox MGA Power Graphics PCI 3/28/93 1.42
Media Vision ProGraphics 1280 VLB 9/15/93 1.01
Media Vision ProGraphics 1024 VLB 4/15/94 1.5
Mitac MVA-CL5428-1MB VLB 3/15/94 V1.43
Number Nine 9GXe Level 10 ISA 2/9/94 V3.11 Note 4
Number Nine 9GXe Level 11 VLB 2/9/94 3.10.061 Notes 4, 5
Number Nine 9GXe Level 14 VLB 4/7/94 3.15 Note 4
Number Nine 9GXE64 VLB 6/22/94 1.19.04 Recommended
Orchid Celsius VLB 10/1/93 1.32 Recommended
Orchid Fahrenheit 1280 Plus VLB 3/1/94 rel 7 Note 6
Orchid Fahrenheit VA VLB 4/29/93 5.01
Orchid Kelvin 64 PCI 3/14/94 1.1
Orchid Kelvin 64 VLB 2/23/94 1.21
Orchid ProDesigner IIS ISA 3/1/92 2.0
Paradise WD90c33 VLB 6/28/93 1.2
Standard 1Mb-24X ISA 3/19/93 1.30
STB Horizon VL Pro VLB 6/29/93 1.3
STB Lightspeed PCI 12/1/93 1.1
STB Pegasus VLB 11/29/93 1.3
TrueVision Bravado 8 ISA 1/15/92
Note 1: Driver version 1.53 sometimes hangs when playing certain Director
transitions. Driver version 1.42 is recommended.
Note 2: Does not always properly display QuickTime digital video in 16 bit
(thousands) and 24 bit (millions) color modes
Note 3: Does not draw extremely wide arcs properly.
Note 4: There is sometimes sound break-up or distortion during complex
transitions using most sound cards.
Note 5: The cursor sometimes disappears when using a large virtual desktop.
Note 6: Video snow appears during some palette transitions
Sound Cards
Sound Card Notes and comments
Compaq Business Audio
Creative Labs SoundBlaster
Creative Labs SoundBlaster Pro
Creative Labs SoundBlaster 16
Creative Labs SoundBlaster AWE32
Gateway 2000
IBM M-Audio Driver version 1.3 - Note 1
MediaVision ProAudio Spectrum
MediaVision ProAudio Spectrum 16
MediaVision ProAudio Spectrum 16 Pro
MicroSoft SoundSystem Version 1
MicroSoft SoundSystem Version 2
Orchid SoundWave 32
Reveal Forte 16
Roland Rap-10
Note 1: IBM computers that have the M-Audio sound card should use
driver version 1.3 or higher for best results. Older versions
of this driver don't play some sounds in Director or AVI movies.
The version 1.3 driver does not pass the 16-bit sounds test for
Director. Testing revealed that 8 bit sounds are corrupted when
played after a 16-bit sound. At the time these release notes
were written, version 1.3 (dated 1/10/94) was the most recent
driver available from IBM.
PC AUDIO CARD COMPATIBILITY
The following chart summarizes the audio hardware products that were
tested with QuickTime for Windows 1.1.1. Most compatibility issues are
based on driver versions. With some boards, more than 1 driver was tested.
In most cases, the latest available driver was tested. THE DRIVER TESTED
MAY NOT BE THE SAME VERSION AS THAT WHICH CAME WITH THE AUDIO CARD.
Contact the vendor for the latest driver version. Known bugs are included.
Adapter Driver Depth Resolution Optimized?
----------------------------------------------------------------------------
Standard VGA Windows VGA 4 640x350 No
Standard EGA Windows EGA 4 640x480 No
IBM 8514 Windows 8 1024x768 No
IBM XGA 07/27/92 4 640x480 No
IBM XGA 07/27/92 16 1024x768 No
Only XGA20 supports 16-bit color.
Do NOT use the drivers supplied
with Windows 3.1. Instead, use
the drivers supplied by IBM.
ATI VGA XL 04/09/92 4 800x600 Yes
ATI VGA XL 04/10/92 8 1024x768 Yes
ATI VGA XL 04/20/92 16 800x600 Yes
ATI ULTRA 04/22/92 8 1024x768 No
ATI ULTRA OEM 16 640x480 No
ATI Mach 32 01/05/93 8 640x480 Yes
ATI Mach 32 01/05/93 16 1024x768 Yes
Orchid IIs 03/01/92 8 800x600 Yes
Orchid IIs 03/01/92 16 800x600 Yes
Video 7 VRAM2 ERGO 03/10/92 8 800x600 Yes
Orchid Fahrenheit VA 02/19/93 8 640x480 Yes
Orchid Fahrenheit 1280 08/10/92 8 640x480 Yes
Orchid Fahrenheit 1280 08/10/92 16 800x600 Yes
Diamond Stealth 09/25/92 8 640x480 Yes
Diamond Stealth 09/25/92 16 640x480 Yes
Diamond SpeedStar 24x 04/28/92 8 1024x768 Yes
Diamond SpeedStar 24x 04/28/92 16 800x600 Yes
Diamond SpeedStar 24x 04/28/92 24 640x480 Yes
Supported Audio
Adapter Driver Date
----------------------------------------------------------------------------
Creative Labs SoundBlaster Pro SBPSND.DRV 05/15/92
This driver has a know bug that effects
all Windows applications that use sound
where at times a portion of the sound
will be repeated several times.
Creative Labs SoundBlaster Pro SBPSND.DRV 02/05/92
This driver some times
'sticks' on a sound.
Creative Labs SoundBlaster Pro 16 SB16SND.DRV 04/14/93
Creative Labs ThunderBoard SNDBLST2.DRV 03/10/92
Creative Labs ThunderBoard SNDBLST2.DRV 05/13/92
Media Vision ProAudio Spectrum MVPROAUD.DRV 02/03/93 1.3
Media Vision ProAudio Spectrum Plus MVPROAUD.DRV 02/03/93 1.3
Make the following modifications to
the QTW.INI file:
[Sound]
RequestedRate=22095
ActualRate=22536
Media Vision ProAudio Spectrum 16 MVPROAUD.DRV 02/03/92
Media Vision Audio Port MVAPORT.DRV 04/14/92
Does not support sound sampled
above 11khz. Make the following
modifications to the QTW.INI file:
[Sound]
RequestedRate=11025
ActualRate=11025
Microsoft Sound System SNDSYS.DRV 09/21/92 1.0
Cardinal Technologies Sound Studio TAPIGSS1.DRV 12/28/92
Orchid Sound Producer Pro. PRODUCER.DRV 01/13/93
Orchid Sound Producer Pro. PRODUCER.DRV 10/01/92
Turtle Beach MultiSound MULTISND.DRV 08/27/92 1.1
ATI Stereo F/X SFX.DRV 05/04/92
Compatible Video
Adapter Driver Depth Resolution Optimized?
----------------------------------------------------------------------------
Actix Graphics Engine Ultra Plus 03/25/93 16 1024x768 No
Actix Graphics Engine Ultra Plus 03/25/93 8 1024x768 No
Actix Graphics Engine Ultra Plus 03/25/93 16 800x600 No
Actix Graphics Engine Ultra Plus 03/25/93 8 800x600 No
Actix Graphics Engine Ultra Plus 03/26/93 24 640x480 No
Actix Graphics Engine Ultra Plus 03/25/93 16 640x480 No
Actix Graphics Engine Ultra Plus 03/25/93 8 640x480 No
ATI VGA XL 08/14/92 1.42 16 640x480 No
ATI VGA XL 04/20/92 8 800x600 Yes
ATI VGA XL 04/10/92 16 640x480 Yes
ATI VGA XL 04/20/92 8 640x480 Yes
ATI VGA XL 06/25/92 8 1024x768 Yes
ATI VGA XL 06/25/92 8 800x600 Yes
ATI VGA XL 07/28/92 16 640x480 Yes
ATI VGA XL 06/25/92 8 640x480 Yes
ATI VGAWONDER XL24 06/25/92 8 1024x768 Yes
ATI VGAWONDER XL24 07/28/92 16 800x600 Yes
ATI VGAWONDER XL24 06/25/92 8 800x600 Yes
ATI VGAWONDER XL24 07/28/92 16 640x480 Yes
ATI VGAWONDER XL24 06/25/92 8 640x480 Yes
ATI Graphics Ultra 08/14/92 4 800x600 No
ATI Graphics Ultra 08/14/92 4 640x480 No
ATI Graphics Ultra 06/25/92 8 640x480 No
ATI Graphics Ultra Pro 03/10/92 8 8514/a No
ATI Graphics Ultra Pro 03/13/93 8 1280x1024 Yes
ATI Graphics Ultra Pro 03/13/93 16 1024x768 Yes
ATI Graphics Ultra Pro 03/13/93 8 1024x768 Yes
ATI Graphics Ultra Pro 03/13/93 24 800x600 No
ATI Graphics Ultra Pro 03/13/93 16 800x600 No
ATI Graphics Ultra Pro 03/13/93 8 800x600 Yes
ATI Graphics Ultra Pro 03/13/93 16 640x480 No
ATI Graphics Ultra Pro 03/19/93 24 640x480 No
ATI Graphics Ultra Pro 03/19/93 16 640x480 No
ATI Graphics Ultra Pro 03/19/93 8 640x480 Yes
ATI Graphics/Pro 11/27/92 8 1024x768 No
ATI Graphics/Pro 11/27/92 16 640x480 No
Dell 466/M S3 09/04/92(1.2) 4 1280x1024 Yes
Dell 466/M S3 09/04/92(1.2) 8 1024x768 Yes
Dell 466/M S3 09/04/92(1.2) 8 800x600 Yes
Dell 466/M S3 09/04/92(1.2) 4 800x600 Yes
Dell 466/M S3 09/04/92(1.2) 15 640x480 Yes
Dell 466/M S3 09/04/92(1.2) 8 640x480 Yes
Diamond Stealth Pro 12/07/92 8 1280x968 No
Diamond Stealth Pro 12/07/92 8 1280x1024 No
Diamond Stealth Pro 12/16/92 16 1024x768 No
Diamond Stealth Pro 01/06/93 8 1024x768 No
Diamond Stealth Pro 12/18/92 16 800x600 No
Diamond Stealth Pro 01/06/93 8 800x600 No
Diamond Stealth Pro 02/23/93 24 640x480 No
Diamond Stealth Pro 01/06/93 16 640x480 No
Diamond Stealth Pro 01/06/93 8 640x480 No
Diamond SpeedStar 24 04/14/92 8 1024x768 Yes
Diamond SpeedStar 24 04/14/92 15 800x600 No
Diamond SpeedStar 24 04/14/92 8 800x600 Yes
Diamond SpeedStar 24 04/14/92 15 640x480 No
Diamond SpeedStar 24 04/14/92 8 640x480 Yes
Diamond Viper VLB 04/27/93 8 1152x900 Yes
Diamond Viper VLB 04/27/93 16 1024x768 Yes
Diamond Viper VLB 04/27/93 8 1024x768 Yes
Diamond Viper VLB 04/27/93 24 800x600 No
Diamond Viper VLB 04/27/93 16 800x600 Yes
Diamond Viper VLB 04/27/93 8 800x600 Yes
Diamond Viper VLB 04/27/93 24 640x480 No
Diamond Viper VLB 04/27/93 16 640x480 Yes
Diamond Viper VLB 04/27/93 8 640x480 Yes
Support for the P9000 was
added in QTW 1.1.1.
Genoa Windows VGA 8500 02/16/93 8 1024x768 Yes
Genoa Windows VGA 8500 10/23/92(turbo) 16 800x600 Yes
Genoa Windows VGA 8500 08/24/92 16 800x600 Yes
Genoa Windows VGA 8500 10/28/92 8 800x600 Yes
Genoa Windows VGA 8500 12/01/92(turbo) 24 640x480 No
Genoa Windows VGA 8500 10/14/92 24 640x480 No
Genoa Windows VGA 8500 11/11/92(turbo) 16 640x480 Yes
Genoa Windows VGA 8500 08/24/92 16 640x480 Yes
Genoa Windows VGA 8500 10/28/92 8 640x480 Yes
Support for thge Cirus Logic
CL-GD5426 GUI was added in QTW 1.1.1.
IBM XGA2 07/27/92 8 640x480 No
IBM XGA2 07/27/92 16 640x480 No
IBM XGA2 07/27/92 8 800x600 No
IBM XGA2 07/27/92 16 800x600 No
QTW supports IBM XGA2
starting with version 1.1.
Orchid Fahrenheit VA 02/19/93 10:00 16 1024x768 Yes
Orchid Fahrenheit VA 02/19/93 10:00 24 640x480 Yes
Orchird VLB (Local Bus) 02/19/93 16 800x600 Yes
Orchird VLB (Local Bus) 02/19/93 15 800x600 Yes
Orchird VLB (Local Bus) 02/19/93 8 800x600 Yes
Orchird VLB (Local Bus) 02/19/93 24 640x480 No
Movies shifted to the left,
a few pixels in 24 bit mode.
Rebooting fixes the problem.
Orchird VLB (Local Bus) 02/19/93 16 640x480 Yes
Orchird VLB (Local Bus) 02/19/93 15 640x480 Yes
Orchird VLB (Local Bus) 02/19/93 8 640x480 Yes
Orchid Fahrenheit 1280 08/10/92 10:00 15 800x600 No
Orchid Fahrenheit 1280 08/10/92 10:00 8 800x600 Yes
Orchid Fahrenheit 1280 08/10/92 10:00 16 640x480 No
Orchid Fahrenheit 1280 08/10/92 10:00 15 640x480 No
Orchid Pro designer IIs/D 1.1 04/7/92 15 800x600 No
Orchid Pro designer IIs/D 1.1 04/7/92 8 800x600 Yes
Orchid Pro designer IIs/D 1.1 04/7/92 8 640x480 Yes
Orchid Pro II 03/01/92 8 1024x768 Yes
Orchid Pro II 03/01/92 15 800x600 No
Orchid Pro II 03/01/92 8 800x600 Yes
Orchid Pro II 03/01/92 15 640x480 No
Orchid Pro II 03/01/92 8 1024x768 Yes
Sigma Legend GX 04/01/92(1.13) 8 1024/768 No
Sigma Legend GX 04/01/92(1.13) 8 800x600 No
Sigma Legend GX 03/31/92(1.13) 8 640x480 No
Sigma Legend GX 04/01/92(1.13) 8 640x480 No
Sigma Legend 24X 11/13/92 8 1024x768 No
Sigma Legend 24X 11/13/92 16 800x600 No
Sigma Legend 24X 11/13/92 8 800x600 No
Sigma Legend 24X 11/14/92 24 640x480 No
Sigma Legend 24X 11/13/92 16 640x480 No
Sigma Legend 24X 11/13/92 8 640x480 No
Matrox 1024 08/21/92 2.07 24 1024 x 768 No
MiroCrystal 8S 04/13/93 8 1024x768 No
MiroCrystal 8S 04/13/93 16 800x600 No
MiroCrystal 8S 04/13/93 8 800x600 Yes
MiroCrystal 8S 04/15/93 16 640x480 No
MiroCrystal 8S 04/13/93 8 640x480 Yes
Compatible Audio
Adapter Driver Date
----------------------------------------------------------------------------
Creative Labs ThunderBoard SNDBLST2.DRV 03/10/92
Creative Labs ThunderBoard SNDBLST2.DRV 05/13/92
Creative Labs Sound Blaster 2.0 02/16/93
Sound 'Sticks' with this driver.
Digispeech PortAble Sound Plus PRTSND.DRV 04/14/93
IBM M/Audio ACPA.DRV 10/29/92 11:38
Adjusting the volume from the
Movie Controller may cause the
volume to be muted. To restore
the volume, stop and restart the movie.
Sound may skip when resizing window.
Sound is played at 44khz by doubling
the samples.
IBM M/Audio ACPA.DRV 8/28/92
Limited volume control from keyboard.
MediaVision Thunder and Lightning TLWAVE.DRV 08/25/92
Make the following modifications to the QTW.INI file.
[Sound]
RequestedRate=22222
In-Compatible Video
ATI VGAWONDER XL24 07/29/92 24 640x480 Yes
In the 24 bit mode (16 Million Colors) Reds and Blues seem to be reversed.
ATG CatsEye/X
Field reprts of systems hanging when movies are played with is board.
Compaq Q-Vision
We have field reports that QTW does not work with is card.
Diamond SpeedStar 24 * 04/14/92 24 640x480 Yes
Movies render as a thin line at the top of the screen in 24 bit mode.
All other functions are normal.
MediaVision
We have a field report that QTW does not work with the orginal
MediaVision video display adapter. The report indicates that
the movies sound is played but the movie can not be seen. Problem
persists when Optimize is set to driver.
OmiCorp Texan
We have field reports of sound but no movie (video) with this card.
PackardBell
We have several field reports dealing with a PackardBell. Reports of
a "shutters" type effect on local bus systems have been noted. The
shutters effect is where a few lines of movie can be seen, then a few
lines of background, then a few lines of movie, and so on. The reports
also state that the image is also shifted down and to the right about
10 pels.
Further reports tell of a lack of Movie image when running on Local Bus
Packard Bell Machines.
Sigma WindStorm 08/21/92 8 1024x768 No
Sigma WindStorm 08/21/92 16 800x600 No
Sigma WindStorm 08/21/92 8 800x600 No
Sigma WindStorm 08/21/92 24 640x480 No
Sigma WindStorm 08/21/92 16 640x480 No
Sigma WindStorm 08/21/92 8 640x480 No
QTW has very poor performance with is adapter.
Video 7 SPEA 7 OEM
We have field reports that the Optimize = Driver must added to the
QTW.INI before the movie will appear in the movie window frame. Audio
and all other actions seems to be OK with out the change
In-Compatible Audio
Media Vision Thunder and Lighting *
QTW has very poor through-put with this card.
Media Vision CDPC *
QTW does not work well with is system with movies over 10 seconds in length.
Media Vision CDPC II
QTW does not work well with is system with movies over 10 seconds in length.
Sigma Design WinStorm 8/21/92
Very poor QTW performance when running audio and video together.
Tandy 'Gold Card'
Only one unconfirmed report on this line of cards. A developer states that
he has a Tandy "Gold Card" and QTW crashed when ever he trys to play a
movie. Removing the card seems to fix the problem.
MODIFYING QTW.INI FOR COMPATIBILITY
NOTE: Modification of the QTW.INI file should be done at your own risk.
Typically one does not need to make any modifications to this file.
For some compatibility issues, modifying the file will make video or
audio cards work properly, but with reduced performance. Be sure to
make a backup of the QTW.INI file before modifying it.
The most common modification to the QTW.INI is to change the [Video]
setting to Optimize = Driver. This may resolve severe compatibility
problems with a specific video card but will also reduce the performance
of Movie playback.
Once, again modify at your own risk.
[Video] (in order of priority)
Optimize = Hardware (default)
Driver
BMP
RAW
DIB
[Video Optimize]
This is not used
[Override] // group
DREF = no or yes {NO forces QTW to use the file as self referencing,
useful for QT 1.0 files}
[Data Handler]
CDROM Xfer Rate* = [integer] ranges from 100 to 600, where number is in K,
default is 328.
CDROM Seek Time* [integer from 0 to X] where x is 100 to 350 in ms for
average seek, default is 200.
CDROM Block Size = [integer, expressed in K] default is 8, range is 1 to 64.
Max Open Files =[integer] default is 64.
Max Consumers = [integer] usually same as Max Open Files. You can have
multiple consumers per file.
Max Cache Size = [integer] expressed in K, default is 128, ranges from 64
to 512.
Disk Xfer Rate = [integer] same as CDROM Xfer Rate, default is 300.
Disk Seek TIme [integer] expressed in milliseconds per average seek,
default is 35.
Disk Block Size = [integer, expressed in K] default is 16, range is 1 to 64.
Network Xfer Rate = [integer] same as CDROM Xfer Rate, default is 250
Network Seek TIme [integer] expressed in millisecon s per average seek,
default is 40.
Network Block Size = [integer, expressed in K] default is 16, range: 1 to 64.
Floppy Xfer Rate = [integer] same as CDROM Xfer Rate, default is 18.
Floppy Seek TIme [integer] expressed in millisecon s per average seek,
default is 100.
Floppy Block Size = [integer, expressed in K] default is 2, range is 1 to 64.
[Sound]
Requested Rate = [integer] ranging from 5000 to 44000 (has to be exact rate
for MPC cards)
Actual Rate = same possible rates as requested
* Set dynamically by QuickTime for Windows, based on what it senses as
the CD-ROM speed.
----------------------------------------------------------------------------
Hardware Optimization:
An accelerated graphics card will significantly boost video performance.
QuickTime movies are optimized for 16-bit color so a High Color, 32K, 65K,
or 16 million color graphics card is highly recommended.
Make sure your CD-ROM drive is configured properly. If your CD-ROM
controller/host adapter is capable of DMA transfer, always use the
DMA option. Sample "CONFIG.SYS" for Mitsumi CD-ROM drive:
device = mtmcde.sys /d:mscd001 /m:32 /i:10 /t:5
Software configuration:
"SETUP.EXE" should have changed your "AUTOEXEC.BAT" to show a path
declaration to include the new QuickTime driver software. (Sample)
SET PATH=C:\DOS;C:\WINDOWS;[path]:\qtw\bin
To optimize playback on your machine, read the QTW.INI file inside your
\WINDOWS directory for more instructions.
For optimal performance, use Microsoft CD-ROM driver 2.0 or higher.
Edit your "AUTOEXEC.BAT" file to allocate at least 30K drive buffer.
Example:
MSCDEX /d:mscd001 /m:30
If you use Windows For Workgroup, the installation process will append
a "/s" switch to MSCDEX.EXE. This will cause problem with the viewer
program. Please remove the switch with a text editor and restart the
computer. For more detailed instructions on CD-ROM driver software,
please consult your CD-ROM owner's manuals.
Make sure you are using the most recent versions of HIMEM.SYS, EMM386.EXE,
and SMARTDRV.EXE. The copies that came with DOS 6.0 are the most recent,
and Windows 3.1 files are better than DOS 5.0 files. Your config.sys
should have something like the following:
DOS=HIGH,UMB
DEVICE=C:\WINDOWS\HIMEM.SYS
DEVICE=C:\WINDOWS\EMM386.EXE RAM NOEMS
Your autoexec.bat should have something like:
C:\WINDOWS\SMARTDRV.EXE 1024 1024 (if you have 8 MB or more memory)
C:\WINDOWS\SMARTDRV.EXE 1024 512 (if you have less memory)
MEMORY PROBLEMS:
QuickTime for Windows and Windows 3.1 is very memory hungry. The best way
to speed-up video quality and display is to have at least 8 MB RAM. If you
have less, make sure you do not have EMM386 allocating any expanded memory.
Also, you should have SMARTDRV using as little memory as possible (512K
cache). The biggest performance improvement other than upgrading to a
486 is to have more memory.
You can also use the 386 enhanced Virtual Memory settings to create a
permanent swap file. This seems to improve performance slightly, but
more RAM is better.
VIDEO PROBLEMS:
Some high-resolution video cards require updated driver software for
operation of QuickTime for Windows. If you experience color display
problems, Please contact your video board manufacturer to see if newer
driver software is available.
If the video display is slow, you may not have enough memory. You can
also try adjusting the colors to 64K colors rather than truecolor
(16.7 million). This results in faster video display and doesn't
affect picture quality.
ADDITIONAL INFORMATION
As with any product, you may need to tweak your system to get optimal
performance. The most important considerations are improper configuration
of EMM386 giving too much Expanded memory (Windows doesn't need any,
but DOS apps do), and simply not enough memory. If you are running
Windows with 4 MB RAM, you will see a REAL performance boost by
upgrading.
EVEN MORE ADDITIONAL INFORMATION
If you don't see movie playback just a blank screen (caused by weird
configurations) try the following.
-Run PLAYER.EXE in the Digital Playground Program Group.
-With PLAYER.EXE open in the background switch back to your
desk-top and try running the program again.
If you have more questions regarding this product, you may contact us at:
Digital Playground
21115 Devonshire St. #304
Chatsworth, California 91311
U.S.A.
(818) 773-4969
Fax: (818) 773-8314
http://www.digitalplayground.com
WARRANTY AND TERMS OF LIABILITY
Digital Playground makes no warranties, expressed or implied, including
without limitation the implied warranties of merchant ability and fitness
for a particular purpose, regarding the software. Digital Playground
does not warrant, guarantee or make any representations regarding
the use or the results of the use of the software in terms of its
correctness, accuracy, reliability, currentness, and otherwise. The
entire risk as to the results and performance of the software is assumed
by you. The exclusion of implied warranties is not permitted by some
jurisdictions. The above exclusion may not apply to you.
In no event will Digital Playground, and their directors, officers,
employees, or agents be liable to you for any consequential, incidental
or indirect damages (including damages for loss of business profits,
business interruption, loss of business information, and the like)
arising out of the use or inability to use the software even if
Digital Playground has been advised of the possibility of such damages.
Because some jurisdictions do not allow the exclusion of limitation for
consequential or incidental damages, the above limitations may not apply
to you. Digital Playground's liability to you for actual damages from any
cause whatsoever, and regardless of the form of the action (whether in
contract, tort (including negligence), product liability or otherwise),
be limited to $1.
COPYRIGHT NOTICES
QuickTime for Windows 2.1 is Copyright 1996 Apple Computer, Inc.
All rights reserved.
CD-ROM Programming and Production is Copyright 1996 by Digital Playground.
All rights reserved.